December 15 2015

New Phone Scam is Targeting Energy Customers by Mimicking Dept. of Public Utilities

By: BNEWS

There is a new phone scam targeting people looking to save money on their electricity bills. 

 

“The Department of Public Utilities has received reports of customers receiving phone calls from an entity identifying itself as a solar developer,” a release from the department states. “We also understand that the caller has represented to customers that they are calling on behalf of the Commonwealth of Massachusetts. The incoming phone call to customers appears as the Department of Public Utilities’ main phone number (617-305-3500) on caller identification systems.”

 

There have also been reports of a second scam where customers have received phone calls where the caller says they are from the department and tells the customer they owe money and demands payment of that money. Again, the incoming phone call to customers appears as the Department of Public Utilities’ main phone number. 

 

“These phone calls are not originating from the Department of Public Utilities or the Commonwealth of Massachusetts nor are they being made on behalf of the Department of Public Utilities or the Commonwealth of Massachusetts," the release reads. "The calls that are being received are a phone scam." 

 

The Department is currently investigating this telephone scam. Customers are advised not to provide the caller with any personal information and should immediately hang-up.


Customers can report the scam to the Department’s Consumer Division at (617) 737-2836 or 1-877-886-5066 (toll free).

 

 
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