Scammers, Credit Card Fraud, Better Business Bureau, Scam

 September 2 2015

Scammers Using Fake Websites to Get Credit Card Info

By: Rich Hosford

A warning for anyone attempting to get customer service help for your credit or debit card. 

Scammers have come up with two new ways to steal your information and your money, the Better Business Bureau warns.  

The first is by mimicking websites and ads to make them appear like your bank or financial institution. If you go to one of these fake sites, which will have the real bank’s logo and look official, the number for the customer service line will actually be a scam. If you call the number you’ll likely get a machine asking you to punch in your credit card number and other personal information. 

In other cases, scammers take advantage of the fact that people make mistakes when dialing an unfamiliar number. They purchase numbers very similar to the real customer support line and prey on customers who misdial. This scam is not limited to credit cards; con artists are also pulling this trick with popular retail brands, as well.

The Better Business Bureau has tips to avoid these scams: 

- Be wary of phone numbers in search ads. Frequently, the slots at the top and sides of search results are for sale. This means scammers can buy these spaces and use them to promote fake phone numbers.

- Find the customer service number on your card. That is always your best first option for reaching your card issuer.


- Look for the company’s official website. If you don’t have your credit/debit card handy, be sure to look on the official website.


- Try other ways to contact the company. If you can’t find an official customer service phone number, try contacting the company by other means, such as email or a live chat.

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